Introduction

At Ranjan Fabrics, your privacy is of utmost importance to us. We are committed to protecting the personal information you share with us and ensuring compliance with applicable laws, including the Information Technology Act 2000 and the rules prescribed thereunder. This policy outlines how we collect, use, share, and protect your personal data when you interact with our website.

Information Collection

We collect personal and transactional information to ensure seamless interaction and service delivery. The information we may collect includes but is not limited to:

• Personal Details: Name, email address, contact number, and postal address.
• Financial Information: Payment details such as credit/debit card information or bank account details for transaction purposes.
• Technical Information: IP addresses, browser type, device information, and cookies.
• Transactional Data: Order history, preferences, and feedback.

This information is collected on our website during account creation, order placement, newsletter subscriptions, and other interactions.

Use of Information

We utilize the information collected for the following purposes:

• Order Fulfillment: To process and deliver orders, including payment processing.
• Customer Support: To address inquiries, resolve issues, and improve user experience.
• Promotional Activities: To send updates about products, offers, and events based on preferences.
• Site Optimization: To analyze user behavior and improve website functionality, security, and performance.

We ensure that your information is used only for legitimate business purposes and with your consent where applicable.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, your data may be shared in the following scenarios:

• Service Providers: Information may be shared with payment gateways, logistics partners, or IT service providers.
• Legal Requirements: We may disclose information to legal authorities to comply with applicable laws or regulations.
• Business Transfers: Data may be transferred as part of business assets in case of mergers, acquisitions, or reorganizations.

All third parties receiving your data are bound by confidentiality and data protection agreements to ensure your privacy.

Cookies

Our website uses cookies and similar tracking technologies to:

• Enhance website functionality and user experience.
• Analyze user behavior to optimize content and design.
• Track and store preferences for future visits.

You can manage cookie preferences through browser settings. Note that disabling cookies may affect certain functionalities of our website.

Security Measures

We implement stringent security measures to protect your data, including:

• SSL Encryption: Ensures secure transmission of sensitive information.
• Access Controls: Restricts data access to authorized personnel only.
• Regular Audits: Periodic reviews of systems to identify and mitigate vulnerabilities.

While we strive to safeguard your data, we cannot guarantee absolute security due to evolving cyber threats. Users are encouraged to adopt safe browsing practices.

User Rights

As a user, you have the following rights concerning your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update inaccurate or incomplete information.
• Deletion: Request deletion of your data where permissible by law.
• Communication Preferences: Opt out of promotional communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Changes to Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements or business practices. Users are encouraged to review this policy regularly. The "Last Updated" date at the bottom of this policy will indicate when revisions were made.